What are your shipping costs?
Within the Netherlands you pay €4.95 and in Belgium €7.00. For other EU countries, our system automatically calculates the cost during checkout.
Want to know more? Read all about it on our delivery page.
When will I receive my order?
We ship within 1 to 3 business days. Usually you will receive your order within 5 working days.
More info can be found on the delivery page.
Can I also pick up my order?
Yes, you can by appointment at our warehouse. Feel free to send us a message to arrange a time. We are not there every day so want to avoid standing in front of a fixed door.
Can I still change or cancel my order?
Please send us a message as soon as possible. If your order hasn't shipped yet, we'll be happy to see what's possible. Find our contact details on the contact page.
Can I return or exchange a product?
Yes, you can. You have 1 month reflection period, as long as the product is unused and undamaged.
For all terms and conditions, please visit our exchange & return page.
What if my product arrived damaged?
Of course we will solve this nicely. Send us a message with a photo, and we will provide a suitable solution.